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Community Dashboard > High Performing Government

High Performing Government | Providing exceptional customer experience.

Status Indicators:   On Target | Lagging | Needs Improvement | No Target There are no targets for some items as they are only monitored for change, and are included to better illustrate the environment in that Key Focus Area.
Status Indicators:
On Target | Lagging
Needs Improvement | No Target
Click on a measure title below to see further details.

Measure

Reporting Period Status

Measure
Click measure title for more detail

Reporting Period Status

Percent of City Call Center calls that are answered within 60 seconds

Dec-20 88.4%

Percent of Water Call Center calls that are answered within 60 seconds

Dec-20 46.5%

Percent of building inspections that are completed by the requested date

Dec-20 98.3%
Reporting Period Key :   CY = Calendar Year | FY = Fiscal Year | Q = Quarter
Reporting Period Key :
CY = Calendar Year
FY = Fiscal Year
Q = Quarter