Emergency incident response time is defined as the amount of time it takes for the Fire Department to respond after being notified of an emergency (such as a fire, medical emergency, or motor vehicle accident). The goal is to minimize system wide response times to increase the likelihood for positive fire suppression outcomes and minimize property damage, injuries and loss of lives. This measure helps the department determine operational efficiency. For this measure, response times are reported in minutes and are broken down by “In Loop,” referring to addresses within Loop 820, and “Outside Loop,” which refers to addresses outside of Loop 820 and thus farther from the central city.
Data Source: This data is gathered from the Firehouse records management system.