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Total number of library materials borrowed

High Performing Government

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This measure reflects the number of items customers checked out from the library collection of materials (books, movies, music, etc.). The trend for this measure is important in guiding management decisions on policy and allocation of resources, such as funding for new materials and formats, e.g., providing more options in electronic downloads.

Data indicates an significant decrease in total number of physical print materials borrowed in FY2018 compared to prior years. This is attributed to the closure of or limited service at four libraries, Diamond Hill Jarvis and Riverside Branches, East Regional and Southwest Regional libraries for construction to remove and replace flooring.  The performance is anomalous due to this singular experience which affects all such measures.  Notably, use of electronic materials through download access continues to increase.  Increase over previous year was approximately 13% which is double the rate of increase over the previous year. This is an indicator that electronic materials continue to increase in popularity among library users.